Mr. Lee,
I received my order, Hotelier (Korean Drama) DVD set in very good condition.
Thank you for the prompt shipment of my order, and I wanted to compliment Kimook for the quality of their product.
Thank you again,
Eugenia
Kimook offers a wonderful variety of Asian entertainment. Especially English subtitled Korean TV Series. I received my first order within 3 days! as compared to 10 from another source. A few of the discs had gliches (defects) and to my surprise Kimook offered to replace the entire set. Great service! Thankyou!
Your service is outstanding, You have a great selection to choose from, I just can't believe the fast service. Thank you very much. What I had ordered prior arrived on Valentines Day for my wife present. She is so happy. Thank you again.
You have to be the best online service on the net. I ordered my DVD on Saturday
and it arrived on Monday. Keep up the good work, you are number one.
I really love- Love Aholic. It seems to be a hard DVD to find. Can you please
notify me when you get it in or any advice on where to get it.
Thank you Kimook for a great service. I ordered my Pure 19 DVD & it came very quickly. I have already enjoyed it several times and I quite satisfied. Now if you would only get Famous Princesses/Infamous Chil Princess & By Land & Sky, I would be in heaven.
Kimook has the fastest shipping. I receive my DVDs in one day even when shipping is free. When I had a defective disc they replaced it without question and I did not have to send the original one back. You cannnot ask for better customer service.
I am really impressed and pleased with Kimook. They have solved all of my problems. At first, I had a few problems and they made the ultimate effort to make things right. Their customer service is off the hook. Their shipping is speedy. I would recommend Kimook to anyone wanting to purchase Korean, Japanese, Chinese dramas and/or movies.
Rest assured first time customers.I have purchased alot of movies from Kimook and their shipping is fast and they will resolve wrong or defective orders very promptly.And yes I have had a wrong order and a defective disc.They didn't give me any hassles and I didn't have to argue my position.The problem was taken care of with total ease.However the USPS has a tracking system that has much to be desired.This is not a part of Kimooks business or fault.This is a legitimate business to buy from.They don't scam their customers.Why?Because they want your repeat business.
Dec 15, 2007 I placed an order and was told it would take 5-7 business days to process because I was a FIRST TIME CUSTOMER. I placed the same order with Kimook.com after cancelling order with yesasia.com. I received my order from kimook two days after I ordered. I was really disappointed with Yesasia's customer service and their policy to wait 5-7 business days to process.